For product replacement ship defective product to:
U Can Click It
P.O. Box 191
Rice,MN 56367
Include the address the new unit should be shipped to along with the product color.


For Warranty information, questions, or comments, email us at:

Exchange policy:

Sorry No refunds, Exchange only.


U Can Click It pad warrants its re-useable heating pads to be free from defects in workmanship under normal consumer usage and proper re-crystallization procedures.  If it is determined that the product is faulty due to defect in product workmanship, Click It Hot will at no charge replace any product or accessory deemed defective.


What is not covered?
Abuse & Misuse. Defects or damage that result from: improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (tears, punctures, or melting of the plastic.)